Privacy Policy | My Store

Mobifurb ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

Information We Collect

Account information: name, email address, password (hashed)
Order information: shipping address, phone number, order history
Payment information: processed securely by Stripe and Tabby — we do not store card details
Usage data: pages visited, device type, browser, session duration (anonymised analytics)
Communications: messages sent via our contact form

How We Use Your Information

To process and fulfil your orders
To send order confirmation and shipping notifications
To respond to customer support enquiries
To improve our website and product listings
To comply with legal obligations in the UAE

Data Sharing

We do not sell or rent your personal data to third parties. We share data only with service providers necessary to operate our business — including payment processors (Stripe, Tabby), shipping partners, and our ecommerce platform — all bound by confidentiality agreements.

Cookies

We use cookies to maintain your session, remember cart contents, and collect anonymised analytics. You can manage cookie preferences via the cookie banner on your first visit. Refusing analytics cookies does not affect your ability to shop.

Data Retention

Order and account data is retained for a minimum of 5 years to comply with UAE commercial law. You may request deletion of your account at any time, subject to our legal retention obligations.

Your Rights

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your account and associated data
Opt out of marketing communications at any time

Contact

For any privacy-related requests or questions, contact us via the Contact page.